San Bernardino Nursing Home Abuse Attorney Advocating for Vulnerable Seniors

Proven Track Record Fighting for Nursing Home Abuse Victims in San Bernardino County

When a family entrusts a loved one to a nursing home or long-term care facility, they expect dignity, safety, and skilled care - not neglect or mistreatment. If you suspect your parent or relative has suffered abuse or neglect, a San Bernardino nursing home abuse attorney can help you act quickly and protect their rights.

At Berman & Riedel, LLP, we are prepared to investigate what happened, preserve evidence, interview witnesses and staff members, review medical and facility records, and work with qualified experts to uncover the truth. Our goal is to stop the harm, hold the facility and responsible parties accountable, and pursue full compensation for medical treatment, pain and suffering, and related losses. We also guide families on reporting requirements and safety planning so your loved one is moved out of danger and into appropriate care.

Time matters in these cases. After reporting abuse, contact our law office for help pursuing a civil case against the negligent facility that allowed your loved one to be harmed. Schedule a free consultation with a nursing home neglect lawyer in San Bernardino to discuss what we can do to help you.

What Is Considered Nursing Home Abuse in San Bernardino?

Nursing home abuse occurs when nursing home residents are harmed by the actions or inaction of the facility, staff members, other residents, or third parties. This includes violations of a nursing home resident's rights. San Bernardino elder abuse can be intentional (abuse) or due to careless or unsafe practices (neglect). This widespread problem is often related to understaffing and facility policies that prioritize profits.

It includes the following main categories or types of elder abuse.

Physical Abuse

Physical abuse refers to intentional harm or behavior intended to cause harm. Examples include:

• Hitting, pushing, pinching, slapping, or rough handling during transfers or bathing
• Unreasonable restraints or “chemical restraints” to keep a resident quiet or immobile
• Improper handling that causes bruises, fractures, or other injuries

Sexual Abuse

Sexual abuse is an under-reported but widespread problem. It may involve:

• Any non-consensual sexual contact, including unwanted touching, coerced nudity, or sexual assault
• Sexual activity with a resident who cannot consent due to dementia or cognitive impairment
• Taking or sharing sexualized photos or videos of residents
• Exposure to pornographic materials or sexual harassment by staff, visitors, or other residents

Emotional Abuse

Verbal, psychological, and emotional abuse is a common form of abuse. It may take many forms, including:

• Verbal attacks, insults, humiliation
• Intentionally isolating a resident from friends, family, activities, or preferred caregivers
• Intimidation or threats that cause fear
• Manipulative “punishments” like delaying care for speaking up

Financial Abuse

Financial elder abuse takes many forms, such as:

• Stealing cash or valuables from rooms or trust accounts
• Unauthorized use of credit/debit cards, checks, ATM/online accounts, or benefits
• Forging signatures, coercing changes to wills, deeds, or powers of attorney
• Billing for services never provided or falsifying time sheets or care records

Neglect

Neglect refers to a failure to provide basic needs such as adequate food, hydration, hygiene, clean bedding, or safe shelter. Examples of neglect include:

• Not turning/positioning residents to prevent pressure ulcers (bed sores)
• Inadequate supervision that leads to falls, elopement/wandering, or self-harm
• Skipping treatments, delays in calling a doctor, poor infection control, or mismanaging medications (a form of medication errors)

All forms of elder abuse should be treated seriously. If you suspect abuse or neglect, document what you observe and report your concerns right away. A nursing home neglect attorney in San Bernardino County can help you take legal action to safeguard your loved one and hold the facility accountable.

Common Signs of Elder Abuse & Neglect in Long-Term Care Facilities

Spotting problems early can protect your elderly loved one. Watch for patterns and document dates, names, and what you observed.

Physical signs of neglect or abuse

• Unexplained bruises, cuts, fractures, or head injuries
• Bedsores/pressure ulcers, especially Stage 2 or higher
• Restraint marks on wrists/ankles or repeated falls without explanation
• Sudden weight loss, dehydration, malnutrition, or frequent urinary tract infections
• Over-sedation, confusion, or sudden decline after medication changes

Hygiene & living-condition concerns

• Poor hygiene: unwashed hair, body odor, dirty nails, soiled clothing or linens
• Untreated dental issues, long nails, or untrimmed facial hair
• Cluttered, unsafe room
• Strong odors or pests
• Missed laundry or housekeeping

Emotional/behavioral changes

• Withdrawal, depression, anxiety, or fearfulness around certain staff members
• Agitation, rocking, crying spells, or sudden personality shifts
• Reluctance to speak in front of caregivers; isolation from activities or visitors

Medical irregularities

• Repeated ER visits without a clear cause
• New or worsening infections; delayed wound care
• Gaps in documentation, missing MARs (medication administration records), or unexplained drug changes

Signs of financial abuse

• Missing cash, jewelry, or electronics
• Unusual charges, duplicate billing, or services not provided
• Sudden changes to powers of attorney, wills, or banking activity

If you notice signs of abuse, take action right away. Report your concerns to the facility and long-term care ombudsman, document everything you see, and report suspected neglect or abuse to the authorities.

How to Report Nursing Home Abuse & Neglect in San Bernardino County

Here's how to report elder or nursing home abuse to ensure your loved one's safety and health.

Medical Emergency

When there has been an injury or there is a current threat, don't hesitate to call 911 as your first point of contact. They will be the quickest responders to come to your aid for either protection or medical attention.

Imminent Danger or Suspected Criminal Activity

You can report suspicions of abuse to your local police department. In unincorporated areas, contact the San Bernardino County Sheriff's Department using the non-emergency dispatch number:

• Desert region: (760) 956-5001
• Valley region: (909) 387-8313

Otherwise, call your city police department.

Note: Adult Protective Services (APS) only investigates abuse and neglect in the community. They do not investigate complaints involving nursing homes or assisted living facilities.

Issues with Standard of Care

Have you seen your family member treated poorly and are you concerned about other factors of the care they are receiving within their nursing home? Problems relating to these worries should be shared with the California Department of Public Health office in your area.

California Department of Public Health - ​San Bernardino District Office
464 West Fourth Street, Suite 529, San Bernardino, CA 92401
Phone: (909) 383-4777

Long-Term Care Ombudsman

A long-term care ombudsman is an advocate for residents in a nursing home or assisted living facility and their families. Contact the San Bernardino Ombudsman office to get help from an advocate who will investigate your suspicions, refer you to resources, and help you protect your loved one.

San Bernardino County Ombudsman
686 E. Mill St, San Bernardino, CA 92415-0640
909-891-3928

Schedule a Free Consultation With a San Bernardino Nursing Home Abuse Lawyer at Berman & Riedel, LLP

After reporting abuse and neglect and securing your loved one's immediate safety, it's time to make sure these issues don't take place again and hold the facility accountable. A San Bernardino nursing home abuse attorney can help you advocate for your loved one's legal rights and pursue compensation for your family member through a civil personal injury case.

At Berman & Riedel, LLP, we have extensive experience handling complex nursing home abuse and neglect cases in San Bernardino County and throughout California. Our firm focuses on elder abuse cases, with more than $100 million recovered for our clients.

Contact our law office today for a free case evaluation with a San Bernardino nursing home abuse lawyer ready to listen and help you take the next steps. We accept cases on a contingency fee basis, which means you do not pay attorney's fees out of pocket for the legal help you need.

San Bernardino County Nursing Homes LIST

Name & Info (See Legend)	Address & Phone	Rating
Rancho Mesa Care Center FP, MC & MA 133	9333 La Mesa Drive Alta Loma, CA 91701 (909) 987-2501	2
Apple Valley Post Acute Center FP, MC & MA 166	11959 Apple Valley Road Apple Valley, CA 92308 (760) 240-5051	2
Rimrock Villa Convalescent Hospital FP, MC & MA 65	27555 Rimrock Road Barstow, CA 92311 (760) 252-2515	5
Veterans Home Of California - Barstow GOV, MC & MA 99	100 East Veterans Parkway Barstow, CA 92311 (760) 252-6200	1
Bear Valley Community Hospital GOV, MC 207	41870 Garstin Rd Big Bear Lake, CA 92315 (909) 866-6501	2
Trellis Chino FP, MC & MA 89	5454 Walnut Avenue Chino, CA 91710 (909) 465-0246	3
Reche Canyon Regional Rehab Center FP, MC & MA 35	1350 Reche Canyon Rd Colton, CA 92324 (909) 370-4411	4
Meadows Ridge Care Center FP, MC & MA 112	1700 E Washington Street Colton, CA 92324 (909) 824-1530	5
Laurel Convalescent Hospital FP, MC & MA 40	7509 N Laurel Ave Fontana, CA 92336 (909) 822-8066	5
Citrus Nursing Center FP, MC & MA 122	9440 Citrus Avenue Fontana, CA 92335 (909) 823-3481	5
Grand Terrace Care Center FP, MC & MA 46	12000 Mt Vernon Avenue Grand Terrace, CA 92313 (909) 825-5221	4
Highland Palms Healthcare Center FP, MC & MA 93	7534 Palm Avenue Highland, CA 92346 (909) 862-0611	5
Sierra Vista FP, MC & MA 299	3455 East Highland Ave Highland, CA 92346 (909) 862-6454	4
Hi-Desert Medical Center D/P SNF FP, MC & MA 126	6601 White Feather Road Joshua Tree, CA 92252 (760) 366-6437	4
Mountains Community Hosp DpSNF GOV, MC 34	29101 Hospital Road Lake Arrowhead, CA 92352 (909) 336-3651	4
Linda Valley Care Center FP, MC & MA 97	25383 Cole Street Loma Linda, CA 92354 (909) 796-0235	4
Heritage Gardens Health Care Center FP, MC & MA 99	25271 Barton Road Loma Linda, CA 92354 (909) 796-0216	4
Totally Kids Rehabilitation Hospital - D/P SNF FP, MC & MA 129	1720 Mountain View Loma Linda, CA 92354 (909) 796-6915	5
Mill Creek Manor FP, MC & MA 199	2278 Nice Street Mentone, CA 92359 (909) 794-1189	3
Community Extended Care Hospital Of Montclair FP, MC & MA 142	9620 Fremont Avenue Montclair, CA 91763 (909) 621-4751	2
Montclair Manor Care Center FP, MC & MA 345	5119 Bandera Street Montclair, CA 91763 (909) 626-1294	1
Ontario Healthcare Center FP, MC & MA 54	1661 South Euclid Avenue Ontario, CA 91762 (909) 984-6713	2
Las Colinas Post Acute FP, MC & MA 81	800 East 5Th Street Ontario, CA 91764 (909) 984-8629	3
Inland Christian Home NP, MC & MA 98	1950 S. Mountain Ave Ontario, CA 91762 (909) 983-2315	4
Healthcare Center Of Bella Vista FP, MC & MA 104	933 East Deodar Street Ontario, CA 91764 (909) 985-2731	2
Terracina Post Acute FP, MA 34	1618 Laurel Avenue Redlands, CA 92373 (909) 792-6050	3
Brookside Healthcare Center FP, MC & MA 41	105 Terracina Blvd. Redlands, CA 92373 (909) 793-2271	2
Redlands Comm Hosp D/P SNF NP, MC & MA 58	350 Terracina Blvd. Redlands, CA 92373 (909) 335-5644	2
Highland Care Center Of Redlands FP, MC & MA 72	700 East Highland Avenue Redlands, CA 92374 (909) 793-2678	1
Asistencia Villa Rehabilitation And Care Center FP, MC & MA 99	1875 Barton Road Redlands, CA 92373 (909) 793-1382	5
Plymouth Village NP, MC & MA 99	819 Salem Drive Redlands, CA 92373 (909) 793-1233	2
Redlands Healthcare Center FP, MC & MA 163	1620 West Fern Avenue Redlands, CA 92373 (909) 793-2609	4
Rialto Post Acute Center FP, MC & MA 59	1471 S Riverside Ave Rialto, CA 92376 (909) 877-1361	5
Providence Waterman FP, MC & MA 16	1850 N. Waterman Ave. San Bernardino, CA 92404 (909) 882-1215	5
HiLLCrest Nursing Home FP, MC & MA 36	4280 Cypress Drive San Bernardino, CA 92407 (909) 882-2965	5
Valley Healthcare Center FP, MC & MA 44	1680 North Waterman Avenue San Bernardino, CA 92404 (909) 886-5291	4
Comm. Hosp. Of San Bernardino Dp SNF NP, MC & MA 44	1805 Medical Ctr Dr. San Bernardino, CA 92411 (909) 887-6333	2
Medical Center Convalescent Hospital FP, MC & MA 51	467 E Gilbert St San Bernardino, CA 92404 (909) 884-4781	4
Providence Del Rosa Villa FP, MC 55	2018 N Del Rosa Ave. San Bernardino, CA 92404 (909) 885-3261	5
Country Villa Hacienda Healthcare Center FP, MC & MA 58	1311 East Date Street San Bernardino, CA 92404 (909) 882-3316	3
Arrowhead Healthcare Center, LLC FP, MC & MA 86	4343 N. Sierra Way San Bernardino, CA 92407 (909) 886-4731	1
Shandin Hills Behavior Therapy Center FP, MC & MA 96	4164 North 4Th Avenue San Bernardino, CA 92407 (909) 886-6786	4
Legacy Post-Acute Rehabilitation FP, MC & MA 128	1335 N. Waterman Avenue San Bernardino, CA 92404 (909) 885-0268	2
Community Convalescent Ctr Of San Bernardino NP, MC & MA 140	1676 Medical Ctr Dr. San Bernardino, CA 92411 (909) 887-6481	1
Villa Mesa Care Center FP, MC & MA 49	867 E. 11Th Street Upland, CA 91786 (909) 985-1981	3
Upland Rehabilitation And Care Center FP, MC & MA 99	1221 East Arrow Hwy Upland, CA 91786 (909) 985-1903	1
Heritage Park Nursing Center FP, MC & MA 120	275 Garnet Way Upland, CA 91786 (909) 949-4887	5
Knolls West Post Acute LLC FP, MC & MA 59	16890 Green Tree Blvd Victorville, CA 92395 (760) 245-5361	3
Spring Valley Post Acute LLC FP, MC & MA 81	14973 Hesperia Road Victorville, CA 92392 (760) 245-6477	3
Cedar Mountain Post Acute FP, MC & MA 16	11970 4Th Street Yucaipa, CA 92399 (909) 790-2273	5
Calimesa Post Acute FP, MC & MA 44	13542 Second St. Yucaipa, CA 92399 (909) 795-2421	4
Creekside Care Center FP, MC & MA 99	35253 Avenue H Yucaipa, CA 92399 (909) 795-2476	5
Desert Manor FP, MC & MA 38	8515 Cholla Ave Yucca Valley, CA 92284 (760) 365-0717	4
Sky Harbor Care Center FP, MC & MA 56	57333 Joshua Lane Yucca Valley, CA 92284 (760) 365-4870	3

Table Legend

Ownership: FP - For Profit, NP - Non Profit, GOV - Government (Beds): # of beds allowed under license Certification: (MC - Medicare, MA - Medicaid, MC & MA - Medicare & Medicaid) Rating: Overall rating by Medicare (1 to 5 stars, as of 9/2019)

San Bernardino County Nursing Home Map

Cities We Serve in San Bernardino County

San Bernardino • Fontana • Rancho Cucamonga • Ontario • Victorville • Rialto • Hesperia • Chino • Chino Hills • Upland • Apple Valley • Redlands • Highland • Colton • Yucaipa • Montclair • Adelanto • Twentynine Palms • Loma Linda • Barstow • Bloomington • Yucca Valley • Phelan • Brea • Big Bear City • Muscoy • Grand Terrace • Lake Arrowhead • Oak Hills • Mentone • Fort Irwin • Joshua Tree • Lucerne Valley • Wrightwood • San Antonio Heights • Big River • Lytle Creek • Oak Glen • Baker • Bluewater