One of the most common questions accident victims have once the initial shock of the accident passes and real-world obligations start to pile up is, how much is my case worth? While many damages are easy to calculate, the impact of pain and suffering is very difficult to value and may be worth more than your medical bills and lost earnings.
If you have suffered serious injuries after an accident, it’s important to understand how pain and suffering damages are calculated and what an injury attorney can do to prove the full extent of the turmoil, physical pain, and psychological trauma you have experienced.
The term “pain and suffering” is used to refer to the many forms of psychological and emotional harm a victim may suffer after an accident. They are considered a type of non-economic damages because emotional or psychological harm has no intrinsic financial value. Because the harm is very subjective and the same injuries and circumstances can affect people in very different ways, determining damages for pain and suffering can be challenging.
Pain and suffering can refer to any physical pain, emotional suffering, or psychological distress suffered after an accident. Pain and suffering examples include:
California personal injury law allows accident victims to seek compensation for their losses from the at-fault party. The compensation you can recover is not limited to your financial losses like medical bills, property damage, and lost wages; it also includes non-economic damages. These are personal losses you have suffered that have no financial value including the physical pain you have suffered, the impact of your injuries on your daily life, and any psychological or emotional turmoil or trauma you experience.
The purpose of pain and suffering damages is to compensate a victim for the many ways in which the accident has affected their life beyond financial costs.
There is no cap on non-economic damages in California except in cases involving medical malpractice. In these cases, the cap on non-economic damages like pain and suffering is $250,000. Starting January 1, 2023, new legislation increases the cap to $350,000 for cases that do not involve wrongful death. This amount is increased by $40,000 every January 1 until it reaches $750,000. The cap is $500,000 if the case involves wrongful death with the cap increasing by $50,000 every January 1 until it reaches $1 million.
This is a common question injury victims ask, but compensation for pain and suffering is complicated, especially when it comes to how much a jury will award as payment for pain and suffering. For some injury claims, pain and suffering may not be awarded at all or it may be a fraction of the total economic damages. A claim for pain and suffering can be worth many times more than economic losses in other cases, especially cases involving catastrophic injuries or significant harm.
To determine fair pain and suffering compensation, many factors unique to your case must be considered.
California jurors receive CACI injury instruction 3905A which explains the many forms of pain and suffering they can consider, including future suffering the victim is likely to experience. These instructions entrust jurors with “vast discretion in determining the amount of damages to be awarded” and specifically notes that there is no standard or fixed means to calculate pain and suffering damages.
The very subjective and personal nature of these damages makes pain and suffering settlement examples incredibly unhelpful.
To best understand how much a pain and suffering claim is worth, it helps to first understand how insurers calculate pain and suffering damages.
Insurance companies consider several factors to reach a pain and suffering settlement amount. Some insurers use claims outcome advisor (COA) software that analyzes data provided by the claims adjuster to determine a settlement range. Some use a multiplier or per diem method. Insurers can even use a hybrid of these methods or none of them to determine pain and suffering compensation.
Juries do not use claims adjustment software, but they may also use a per diem or multiplier method and a broader consideration of the circumstances of the case.
Here's how to calculate pain and suffering according to these common methods and how personal injury attorneys instead propose a settlement for pain and suffering that considers the full impact on the victim’s life.
Many major car insurance companies use Colossus claims adjustment software or similar products to value personal injury claims. Colossus was first licensed by Allstate as a way to standardize claims and minimize payouts. The software uses a hidden rules-based system to convert information inputted by a claims adjuster about the severity and nature of injuries into a numeric score to value pain and suffering claims.
Colossus uses more than 10,000 rules to determine the questions it asks an adjuster to generate a payout range. It attributes severity points based on injury codes. The software can even consider the jurisdiction and the injury attorney’s record of taking cases to court!
While this type of pain and suffering calculator is fine in theory to give insurers a starting point, it has many flaws.
Claims assessment software is designed to artificially lower the value of pain and suffering and other damages suffered by an accident victim. Artificial intelligence and software can never value the real impact of your injuries on your life or even recognize the many subjective factors involved in an accident.
Another way of calculating pain and suffering is a pain and suffering multiplier. Using this method, the insurer totals the economic damages in a case and multiplies the total by a multiplier of 1.5 to 5. The multiplier of 5 may be used for catastrophic injuries while the other end of the scale is for fairly minor injuries that do not need extensive treatment.
The variable or multiplier applied to damages can depend on:
It’s important to realize that this multiplier range is typical for insurers calculating a settlement offer – you will find many examples of pain and suffering settlements with multipliers much higher or even lower than this range. For serious injuries or cases that involve egregious behavior, the multiplier can be 10 or higher.
Pain and suffering multiplier examples:
In some cases, compensation for pain and suffering is determined with the per diem method. How to calculate pain and suffering per diem is straightforward: the number of days you suffered pain and mental anguish is multiplied by a dollar amount. This may be the amount you earn a day, but it may be lower for catastrophic injuries such as $20 per day for rest of your anticipated lifespan.
Insurers rarely use the per diem method to calculate pain and suffering damages for long-term injuries. Juries may use a per diem formula to award pain and suffering, even in cases involving catastrophic injury. A California personal injury attorney may ask the jury to award an amount such as $200 per day for every day the victim’s pain is likely to continue.
Insurance adjusters attempt to settle for as little as possible. They may use the lowest figure presented by their pain and suffering calculator or even adjust variables the software uses to reduce the value even further. Claims adjustment software can even consider the injury attorney’s track record and the likelihood they will file a lawsuit.
This is why it’s crucial to hire an experienced personal injury lawyer in California who is not afraid to take your case before a jury.
A personal injury lawyer will use a very different approach to value pain and suffering damages. Your lawyer must start negotiating with the insurance company by articulating what makes your case different and why the adjuster’s figure is inadequate. If the insurer is unwilling to reach a fair pain and suffering settlement, your lawyer must be prepared to file a pain and suffering lawsuit and present evidence and testimony to a jury who will consider factors that an insurance company disregards.
An experienced personal injury attorney will present expert testimony about the extent of your injuries and testimony from friends and family about how your life has been affected. This testimony will include specific details about the suffering and anguish you have experienced, such as being unable to hold your infant, being forced to leave a job you loved, or the basic tasks you are unable to perform without help. The jury can consider the real impact of your injuries as humans and more fairly determine compensation than any multiplier or software.
After submitting a pain and suffering claim to an insurance company, you can be sure that the first settlement offer you receive will drastically undervalue the pain and anguish you have experienced. Working with an experienced California personal injury lawyer is important to help you fight back against these unfair offers and pursue the fair compensation you deserve for the devastating harm you have suffered and its lasting impact.
The San Diego personal injury lawyers at Berman & Riedel, LLP are committed to fighting on your behalf. We are not afraid to present your case to a jury with extensive experience at the negotiation table and in the courtroom. Contact our law office today for a free consultation with a San Diego personal injury attorney to discuss your case. While based in San Diego, we accept cases throughout California with case results that speak for themselves.





The first step is to report the abuse to the appropriate authorities. Call 911 if the situation is life-threatening. Otherwise, it can be reported to the police and appropriate agencies. For abuse in the community or a hospital, call Adult Protective Services at 1-833-401-0832. For abuse in a nursing home or long-term care facility, contact your local long-term care ombudsman or call 1-888-452-8609.
The next step is contacting a California elder neglect lawyer to help you safeguard your loved one’s rights, investigate the abuse, and hold the facility accountable.
There is no way to determine the exact value of an elder abuse or personal injury case, especially early in your case. However, an experienced attorney can give you an estimated range based on their experience with similar cases.
There are many factors that may influence the value of your case, such as:
Some damages are easy to calculate, such as lost wages and medical bills. Calculating the value of diminished earnings for the rest of your life or future medical needs, however, may require the help of experts. Non-economic damages like pain and suffering have no intrinsic financial value. These damages are challenging to calculate.
If your case goes before a jury, you may potentially be able to recover more than you could through a settlement. However, this introduces a new element of risk: the jury. The circumstances of your accident and even how sympathetic you or the defendant are can influence the outcome.
During your consultation and throughout your case, we will help you understand how these factors influence your case. We will also work tirelessly to document the value of all your damages and pursue maximum compensation on your behalf.




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